1. About Tanzaniamart

Tanzaniamart is an online marketplace that provides a platform where buyers and sellers can discover products, communicate, request quotations, place orders, and use available payment services.

Tanzaniamart may provide marketplace tools and services but does not necessarily own, manufacture, stock, or directly sell every product listed by users or sellers on the platform.

Unless explicitly stated otherwise, transactions involving products are between the relevant buyer and seller.

2. Acceptance of These Terms

By accessing, browsing, registering for, or using Tanzaniamart, you acknowledge that you have read, understood, and agreed to these Terms of Use and our Privacy Policy .

If you are using Tanzaniamart on behalf of a business or other organization, you represent that you have authority to accept these Terms on its behalf.

3. Eligibility

You must provide accurate information and comply with all applicable laws when using Tanzaniamart.

If applicable law requires you to be a certain age to enter into a transaction or use a particular service, you must meet that requirement.

Tanzaniamart may restrict or terminate access where it reasonably believes that an account is being used in violation of these Terms or applicable law.

4. User Accounts

Some Tanzaniamart features require you to create an account. You are responsible for providing accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account.

You must notify Tanzaniamart if you believe your account has been accessed without authorization.

You must not create accounts using false identities, another person's information, or information intended to mislead other users.

5. Google Sign-In

Tanzaniamart may allow users to register or sign in using Google Sign-In.

When using Google Sign-In, you authorize Tanzaniamart to receive the account information made available through the Google authentication service as described in our Privacy Policy .

Your use of Google services is also subject to Google's applicable terms and policies.

6. Marketplace Listings

Sellers are responsible for ensuring that product listings are accurate, lawful, and not misleading.

Sellers should provide accurate information regarding, where applicable:

• Product name and description.
• Product condition.
• Price.
• Available quantity.
• Images.
• Location.
• Delivery or collection information.
• Applicable product specifications.
• Any material limitations or conditions.

Tanzaniamart may remove, restrict, suspend, or modify listings that violate these Terms, applicable law, or marketplace standards.

7. Seller Responsibilities

Sellers are responsible for the products and services they offer through Tanzaniamart.

Sellers must:

• Have the right to sell the listed products.
• Provide truthful product information.
• Honor accepted transactions where applicable.
• Communicate honestly with buyers.
• Comply with applicable laws and regulations.
• Not sell prohibited or unlawful products.
• Handle fulfillment and delivery commitments they make to buyers.

8. Buyer Responsibilities

Buyers are responsible for reviewing product information, prices, seller information, quotations, and transaction terms before completing a purchase.

Buyers must provide accurate information necessary to complete an order, quotation, delivery, or payment.

Buyers must not intentionally place fraudulent orders, repeatedly cancel transactions without legitimate reason, or otherwise misuse marketplace services.

9. Product Availability and Pricing

Product availability and pricing may change without notice.

A product displayed on Tanzaniamart may become unavailable before an order or quotation is completed.

Sellers are responsible for the prices and availability of their listings unless Tanzaniamart explicitly provides or controls the applicable pricing.

Tanzaniamart may correct obvious pricing, listing, or availability errors where reasonably necessary.

10. Quotations

Tanzaniamart may provide quotation functionality that allows buyers and sellers to negotiate or agree on transaction details.

A quotation may contain information such as quantity, unit price, service fees, payment processing fees, total amount, notes, and other transaction terms.

Unless otherwise stated, a quotation is not automatically a completed transaction merely because it has been sent.

Buyers and sellers should carefully review the quotation before accepting it.

11. Orders

An order may be created following an applicable purchase, quotation acceptance, or other transaction process supported by Tanzaniamart.

Order acceptance, availability, fulfillment, delivery, and cancellation may depend on the specific transaction and the seller's applicable terms.

Tanzaniamart may cancel, suspend, or investigate an order where necessary because of fraud, payment problems, technical errors, unlawful activity, product restrictions, or other legitimate reasons.

12. Payments

Tanzaniamart may support payment services through third-party payment providers.

Payment processing may be subject to the terms, conditions, fees, and policies of the relevant payment provider.

Depending on the payment method, payment information may be processed by the relevant payment service provider rather than directly by Tanzaniamart.

Users are responsible for ensuring that payment information provided during a transaction is accurate and that they are authorized to use the selected payment method.

13. Payment Processing Fees

Certain transactions may include payment processing fees, platform service fees, delivery fees, or other applicable charges.

Where applicable, such charges will be displayed before the user completes the relevant transaction.

14. Delivery and Fulfillment

Delivery arrangements may vary depending on the seller, product, location, and transaction.

Unless explicitly provided as a Tanzaniamart service, sellers are responsible for fulfilling their delivery or collection commitments.

Delivery times may be affected by circumstances outside the control of Tanzaniamart, including transportation problems, weather, network interruptions, public events, or other unforeseen circumstances.

15. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations may depend on the seller's stated policies, the nature of the product, payment provider rules, and applicable law.

Users should review applicable transaction terms before completing a purchase.

Where Tanzaniamart provides a specific refund or dispute process, users must follow the applicable process and provide accurate information.

16. Prohibited Activities

You must not use Tanzaniamart to:

• Break or attempt to circumvent applicable laws.
• Commit fraud or facilitate fraudulent transactions.
• Impersonate another person or business.
• Provide intentionally false or misleading information.
• Sell illegal or prohibited goods or services.
• Upload malicious software, harmful code, or destructive content.
• Attempt to gain unauthorized access to another account.
• Interfere with the security or operation of the platform.
• Scrape or collect information through unauthorized automated means.
• Abuse messaging, quotation, or marketplace functionality.
• Use the platform to harass, threaten, or deceive other users.
• Manipulate ratings, reviews, listings, or marketplace activity.

17. User Content

Users may be able to submit product descriptions, photographs, messages, reviews, comments, profile information, and other content.

You are responsible for the content you submit and must ensure that you have the necessary rights to use and submit that content.

By submitting content to Tanzaniamart, you grant Tanzaniamart a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and use that content as reasonably necessary to operate and provide the platform.

This license does not transfer ownership of your underlying intellectual property rights.

18. Intellectual Property

Tanzaniamart's website, software, branding, logos, designs, interfaces, text, graphics, and other platform materials may be protected by applicable intellectual property laws.

Except where expressly permitted, you may not copy, modify, distribute, sell, reverse engineer, or commercially exploit Tanzaniamart's proprietary materials without authorization.

19. Third-Party Services

Tanzaniamart may integrate with third-party services, including authentication providers, payment providers, communication services, hosting providers, and other technology providers.

Third-party services may have their own terms and privacy policies. Tanzaniamart is not responsible for the independent policies or practices of third-party services.

20. Platform Availability

We aim to keep Tanzaniamart available and reliable, but we do not guarantee that the platform will always be uninterrupted, error-free, or available at all times.

The platform may occasionally be unavailable because of maintenance, technical problems, security incidents, network failures, third-party service interruptions, or circumstances outside our reasonable control.

21. Disclaimer

Tanzaniamart provides marketplace services on an "as available" basis to the extent permitted by applicable law.

We do not guarantee that every product listing is accurate, available, safe, lawful, or suitable for a particular purpose. Buyers should evaluate products and sellers carefully before completing a transaction.

Where a transaction is directly between a buyer and seller, Tanzaniamart is not necessarily a party to that transaction unless expressly stated otherwise.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Tanzaniamart will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from use of the platform or transactions between users.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Tanzaniamart and its relevant personnel harmless from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the platform, violation of these Terms, or infringement of another person's rights.

24. Account Suspension or Termination

Tanzaniamart may suspend, restrict, or terminate an account where reasonably necessary to protect users, the platform, or third parties, including where a user violates these Terms, engages in fraud, abuses platform functionality, or participates in unlawful activity.

Users may stop using Tanzaniamart at any time. Account deletion requests may be handled in accordance with our Privacy Policy and applicable legal requirements.

25. Disputes Between Users

Buyers and sellers should first attempt to resolve transaction disputes directly and in good faith.

Where Tanzaniamart provides a dispute or support process, users may submit relevant information for review.

Tanzaniamart may review available transaction information when handling platform-related disputes, but this does not mean Tanzaniamart guarantees the outcome of a dispute between users.

26. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our services, technology, business practices, or legal requirements.

Updated Terms will be published on this page with a revised "Last updated" date.

Your continued use of Tanzaniamart after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

27. Governing Law

These Terms shall be interpreted and applied in accordance with applicable laws and regulations governing the use of Tanzaniamart and its services.

Nothing in these Terms is intended to remove or restrict any mandatory rights or protections that apply to users under applicable law.

28. Contact Us

If you have questions about these Terms of Use, marketplace transactions, your account, or our services, please contact Tanzaniamart through the contact information provided on our website.

Website: https://alfabeti.ltd

For privacy-related questions or requests concerning personal information, please also review our Privacy Policy .