1. Introduction

Tanzaniamart is an online marketplace that connects buyers and sellers and provides services that allow users to discover products, communicate with sellers, request quotations, place orders, and make payments.

We respect your privacy and are committed to protecting the personal information you provide when using Tanzaniamart. This Privacy Policy describes the types of information we collect, how we use that information, how we protect it, and the choices available to you.

2. Information We Collect

Depending on how you use Tanzaniamart, we may collect the following categories of information:

2.1 Account Information

When you create or use an account, we may collect information such as your name, phone number, email address, username, password credentials, profile information, and other information that you choose to provide.

2.2 Google Sign-In Information

If you choose to sign in or create an account using Google Sign-In, Google may provide Tanzaniamart with information associated with your Google account, such as your name, email address, profile image, and a unique Google account identifier.

We use this information to create or authenticate your Tanzaniamart account, associate your Google account with your Tanzaniamart account, maintain your session, and provide account-related services.

Tanzaniamart does not receive or store your Google password through Google Sign-In.

2.3 Product and Marketplace Information

If you use marketplace features, we may collect information related to products you list, products you request, quotations, orders, shopping activity, seller interactions, messages, reviews, and other marketplace activity.

2.4 Payment and Transaction Information

When you make or initiate a payment through Tanzaniamart, transaction-related information may be processed by our payment service providers. Depending on the payment method, this may include information such as a payment reference, transaction amount, phone number used for payment, control number, and transaction status.

Tanzaniamart does not intentionally store complete payment card numbers or payment passwords. Payment credentials are handled by the relevant payment service provider.

2.5 Communications

When you communicate with other users or contact Tanzaniamart, we may process information contained in those communications in order to provide the requested service, prevent abuse, resolve disputes, provide customer support, and maintain the security of the platform.

2.6 Technical Information

We may automatically collect certain technical information when you access Tanzaniamart, including IP address, browser type, device information, operating system, pages visited, timestamps, and information about how the website is used.

3. How We Use Your Information

Tanzaniamart may use collected information for purposes including:

• Creating and managing user accounts.
• Authenticating users and maintaining secure sessions.
• Providing Google Sign-In and other authentication services.
• Connecting buyers and sellers.
• Processing quotations and orders.
• Processing and confirming payments.
• Providing customer support.
• Sending service-related notifications.
• Preventing fraud, abuse, and unauthorized activity.
• Improving the performance and functionality of the platform.
• Maintaining the security and reliability of our services.
• Complying with applicable legal and regulatory requirements.

4. Google User Data

When you use Google Sign-In, Tanzaniamart only requests and uses the information necessary to authenticate your account and provide the associated services.

Information obtained through Google Sign-In is used to create or access your Tanzaniamart account, identify your account, communicate with you where necessary, and provide marketplace functionality.

We do not sell Google user data. We do not use Google user data for unrelated advertising purposes, and we do not use Google user data for purposes unrelated to providing or improving Tanzaniamart services.

5. Information Sharing

We do not sell your personal information.

We may share or disclose information when reasonably necessary to provide our services. This may include sharing relevant information with:

• Sellers or buyers when necessary to complete a marketplace transaction or communication.
• Payment service providers when necessary to process or confirm payments.
• Technology and hosting service providers that help us operate, maintain, and secure the platform.
• Government authorities or other parties where disclosure is required by applicable law or valid legal process.

6. Cookies and Sessions

Tanzaniamart may use cookies and similar technologies to maintain user sessions, remember preferences, support authentication, protect against unauthorized requests, and improve the functionality of the website.

Some cookies are necessary for the website to operate correctly. Disabling certain cookies may affect the functionality of the service.

7. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should also take reasonable steps to protect their account credentials and devices.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal obligations.

When information is no longer required for these purposes, we may delete or anonymize it in accordance with our operational and legal requirements.

9. Your Privacy Choices

Depending on the information and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information associated with your account.

You may also choose not to use Google Sign-In and instead use another authentication method offered by Tanzaniamart, where available.

10. Account and Data Deletion

If you want to request deletion of your Tanzaniamart account or personal information, please contact us using the contact information provided below.

Some information may need to be retained where required by law, necessary to complete an outstanding transaction, resolve a dispute, prevent fraud, or protect the security of Tanzaniamart and its users.

11. Children's Privacy

Tanzaniamart is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

12. Third-Party Services

Tanzaniamart may use third-party services for functions such as authentication, hosting, analytics, communications, and payment processing.

These third-party services may process information according to their own privacy policies and terms. Users should review the privacy policies of third-party services when appropriate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When changes are made, the updated policy will be published on this page together with the applicable "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, Google Sign-In, or a request concerning your data, please contact Tanzaniamart through the contact information provided on our website.

Website: https://alfabeti.ltd